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To Order Your Free Fabric Swatch Click Here | |
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To Order Your Free Fabric Swatch Click Here | |
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SHIPPING POLICIES Below is a copy of our shipping Policies Customers pay all shipping charges. All shipments are FOB our warehouses or original shipping point in the case of special order or non stocked items. Shipping costs depend upon the shipping method and option you choose. Please note that shipping charges added during checkout process are estimated shipping charges only. The shipping rates for most items we sell are based on the weight and size of the item(s). All weights will be rounded up to the next full pound in keeping with the policies of the carrier(s).
We charge $4.00 handling plus the exact shipping cost supplied by the carrier. Shipping charges will be adjusted as necessary when your package (s) are shipped. We have over 3000 different products, with so many different products being ordered in different quantities, sizes and combinations it is not possible to have our computers calculate the exact amount of shipping. We have over 10,000 happy customers who understand our shipping estimates get very close to the actual shipping cost. In a case where there is additional shipping charges to be applied to your order, the deference will be applied to the credit card you supplied at check out and a receipt will be sent to you in the mail. The shipping charges for heavy, bulky or multiple packages may also be higher. Please note that if you order fabric or vinyl and you have ordered supplies, supplies will be shipped in a separate box, which will add to the estimated shipping cost Phone lines are open Monday - Thursday 8 AM 5 PM Friday 8Am to 3 PM Central Time PURCHASES OVER $100.00 WILL REQUIRE A SIGNATURE. For shipments within the continental U.S., packages will be shipped UPS regular ground service unless otherwise requested by email info@diyupholsterysupply.com. or@ 662 280 0020 Shipments with a value over $100.00 do require a signature at the point of delivery. Destinations outside Continental U.S. including Alaska and Hawaii will ship USPS Alaska and Hawaii- In general we ship all orders via the U. S. Post Office. We use Priority Post Mail depending on package size. UPS now offers APO and FPO destinations will be shipped Parcel Post unless a street address is given at time of check out. Shipping charges are based on type of delivery service, package weight, package size and distance. We do not have a restocking fee on approved returns. Approved returns you must contact customer service via email info@diyupholsterysupply.com. There is however a 30% restocking fee on refused orders and all applicable return shipping charges are the customers responsibility. Please be sure to have all the information needed before making the purchase. Address correction. UPS $5.00 charges for correcting addresses. we will apply a $6.00 charge to you when DIY is charged the $5.00 fee. Please double check you shipping address There is a no return Policy on cut orders i.e foam, other than 24inch x 82 inch slabs , fabric under 45 yards or specel order fabrics and supplies i.e. products ordered outside our reglar product line. Please take the time to order samples when available. No returns after 30 days of delivery Please remember to read our policies By Clicking the confirm order button at check out means you accept and will comply with all our store policies. Please if you have any questions please feel free to call our customer service # at 662 280 0020 |
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